Once in a lifetime experience!

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Duration:

• The total tour duration is 3.25 hours.
• Tour includes approximately 30 minutes of helicopter time and 1 hour on the glacier.
• Please book your tour at least one hour after your ship's arrival time. The tour should conclude no less than 45 minutes before your ship's departure time. If your ship’s port time changes after you have booked your tour, please contact us.

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Highlights:

• Enjoy a bird’s-eye view of up to four glaciers and the world’s largest temperate rainforest en route to dog camp.
• Learn the history and basics of dog sledding from professional Iditarod and Yukon Quest dog racers.
• Mush across a snow-capped glacier behind a team of well-cared-for, excitable sled dogs.

Requirements:

• Must be at least 2 years old to participate.
• For liability reasons, NorthStar employees cannot lift guests into or out of the helicopter. Our staff will be there to assist, though guests are responsible for handling these steps on their own.

Provided:

We will provide over boots that comfortably fit over your shoes.

How to Prepare:

You should dress for a 10-15°F temperature decrease from sea level (at the cruise ship docks) to the glacier. We recommend that you dress in long socks, warm layers, and sunglasses.

Baggage Policy:

NorthStar’s policies prohibit the following items on our aircraft/ tour:

• Bags or cases of any kind
• iPads or tablets, tripods
• Selfie sticks or other extendible items
• Drones

Surcharge Policy:

Due to weight and balance limitations, as well as guest safety and comfort, passengers weighing 250 pounds (113kg or 18 Stone) or more will be charged an additional $150.00 to reserve adequate space on board the helicopter. Total weight includes shoes and clothing. The surcharge must be paid at the time of booking.

Aircraft Seating:

We arrange seating based on the weight, balance, safety, and comfort of the whole departure, and cannot guarantee that we will be able to keep groups together on the aircraft. Please note that we will do everything possible to keep groups together for the flight portion of the tour, but we are sometimes required to split a group between multiple helicopters. All groups will be together for the glacier portion of the tour.

Cancellation Policy:

If you decide to cancel more than 24 hours before departure, you will receive a refund minus a 10% cancellation fee. If you cancel less than 24 hours before departure, you will not receive a refund.

Weather Cancellations:

Weather in Juneau can often be overcast and rainy. Decisions to operate tours are based on safety and tour quality. Should we decide not to operate your scheduled tour we will do our best to reschedule. If this is not possible, you will be refunded in full. In most cases, we will not make the decision to cancel a tour until within an hour of departure, as the weather can quickly change and we do not want to preemptively cancel a tour if it is at all possible it will run.