Does my ticket include zoo admission?

Yes — general admission to Plantasia Tropical Zoo is included in the event ticket, giving access to all exhibits on the day.

How long are the character performances?

Sing-alongs take place at half past every hour from the treehouse balcony and are brief; plan for an hour of programming overall but you may stay longer in the zoo.

Can I bring my own food?

Own food is not permitted to be eaten inside the animal areas; food and drink can be purchased at the Canopy Café.

Is the venue wheelchair and pram accessible?

Yes — Plantasia is pram- and wheelchair-accessible with gentle pathways throughout the tropical house.

What if I need to change my booking?

Notify the venue by email at plantasia@parkwood-leisure.co.uk before your check-in time to change ticket dates.

How do I extend free parking?

On arrival, enter your vehicle registration number on the tablet in the gift shop to extend free parking to four hours at Parc Tawe retail park.

Ice Princesses at Plantasia Tropical Zoo: Family Meet-and-Greets & Wildlife in Swansea

On the industrial fringe of Swansea’s Parc Tawe retail park, Plantasia Tropical Zoo flips the script on a usual day out. Glass Slipper Events brings Ice Princesses and other character-led performances into the heated conservatory for an hour of sing-alongs, roaming encounters and photo opportunities that are built around the zoo’s living collection. The venue is Plantasia Tropical Zoo, at the heart of Swansea, United Kingdom; your ticket gives full access to more than 40 species and immersive exhibits such as Vital Venoms & Practical Poisons, and Giants of the Past—an augmented-reality experience that animates prehistoric skeletons.

Character appearances are staged from the treehouse balcony with sing-alongs at half past every hour; afterward you can meet the characters near the treehouse entrance for photos and autographs. Activities are family-focused: themed competitions with kid-friendly prizes, complimentary face-painting, colouring-in stations and a Magic Memories kiosk that prints a free event photo. Online booking is recommended because event days are busy and door prices are higher; when you check in you choose a 15-minute window but may stay as long as you like.

The greenhouse environment creates a distinctive mix: you’ll see palm species and tropical plants beside enclosures for reptiles and small mammals. Highlights include the Vital Venoms room—an interpretive space dedicated to venomous species—along with the Asian leopard cat and handheld AR experiences that turn static displays into moving giants. Plantasia is pram- and wheelchair-accessible, and the linked Canopy Café sells food and drink, though outside food isn’t permitted inside animal areas.

This offering works for families who want live entertainment woven into an educational nature visit. It’s also a weather-proof alternative to an outdoor playground; the tropical house keeps things warm and photographic, especially for winter or rainy days when outdoor options are limited. Practical tips: bring layers you can remove in the humid house, register your vehicle at the gift shop to extend free parking to four hours, and supervise children closely—the venue requires under-16s to be accompanied by an adult.

Glass Slipper Events at Plantasia stands out because it combines theatrical programming with a living collection rather than staging shows in a hall. For visitors staying in Swansea, it’s an affordable, contained day that blends wonder, wildlife and interactive storytelling—ideal for preschoolers up to early-teens and nostalgic adults who still want that meeting-with-a-favourite-character moment.

Tickets are booked online through the event page (booking early secures lower prices); on booking you choose a 15-minute check-in window but you may linger as long as you like. If plans change, notify the venue by email at [email protected] before your check-in time to alter dates. The site’s gentle pathways suit pushchairs and mobility aids, making this an inclusive option for intergenerational groups.

About Plantasia Swansea

Plantasia Swansea is a tropical zoo and activity venue in Swansea, Wales, offering immersive animal encounters, interactive experiences, and family-friendly events. The venue houses a tropical rainforest environment with over 40 animal species, including reptiles, birds, and small mammals, presented across walk-through exhibits and specialist enclosures. Plantasia provides a range of bookable experiences: general admission to explore the rainforest at leisure; guided keeper sessions such as the Zoo Keeper Experience; VIP animal handling; crocodile feeding demonstrations at Fort Crox; and youth-focused events including birthday parties, Dinomania and seasonal Halloween trails.

In addition to animal encounters, Plantasia hosts Wales' largest themed escape rooms, the Jungle Escape series, where teams solve puzzles against a 60-minute clock. Educational offerings include the Silver Safari & Garden Adventure for visitors aged 50 and over, which combines animal viewing with gardening Q&A. Many experiences include unlimited same-day admission, guided interpretation by trained staff, and clear safety briefings for close-contact encounters.

Plantasia operates with licensed animal care, on-site trained keepers, and public health and safety measures appropriate to interactive exhibits. The venue is suitable for families, school groups, and special events, with catering available at the Canopy Cafe for parties. Located in Swansea, Plantasia is accessible to local and visiting audiences seeking a compact tropical zoo experience combined with hands-on activities and themed events. Bookings are available online for many experiences, with clear pricing, group options and accessibility information on the venue's official schedule to help visitors plan safe, informed visits and request support in advance.