How do I pay for a booking?

Payment is via the bookings page; VISA and Mastercard are accepted. For group invoices contact events@downsexplorer.org.au.

Can I sit with friends or family?

Email events@downsexplorer.org.au with names and date and the operator will do their best to seat you together.

What is the cancellation policy?

No refunds are available but you can change your tour date or receive credit stored in the booking system; contact events@downsexplorer.org.au.

Are there toilets and food onboard?

Toilets are located in all carriages and at station stops. Snacks, drinks and alcohol are available from the onboard café.

Is the train accessible?

Ramps are available and there is one step to navigate; passengers must be able to walk a few paces.

Do I become a member when I book?

Associate Membership in the Southern Downs Steam Railway Association Inc. is included with paid bookings and offers member benefits and updates.

Warwick to Hendon Heritage Train: Family-Friendly Downs Explorer Ride

On a clear winter or summer afternoon in Queensland’s Southern Downs, the Downs Explorer rolls out of Warwick Railway Station, Brosnan Crescent, Warwick, QLD 4370, carrying families on a brief but unforgettable heritage journey. This 2.5‑hour return trip to Hendon and back mixes the slow pleasure of historic rail travel with kid-friendly extras: activity packs and crayons, an onboard café, and the soft click of wheels over century‑old rails. The route traces low rolling farmland and stands of eucalypt, crossing wide paddocks that often show grazing sheep and the occasional kangaroo at the fence line. Geology is subtle but honest here: the ride traverses gently eroded volcanic and sedimentary foothills that define the Southern Downs, giving passengers open views of broad valleys and the patchwork of agriculture that sustains local communities. The train itself is the star—heritage carriages and a preserved steam or diesel locomotive operated by volunteers from the Southern Downs Steam Railway Association Inc. bring a tangible connection to regional rail history. Practicalities matter: check‑in is at Warwick Railway Station thirty minutes before the 11:30am departure; free station parking and toilets are available. Children receive activity packs to keep little hands busy while adults settle into roomy vintage seats. The onboard café sells snacks, drinks and alcoholic beverages; card payment is accepted but some black spots exist on the route, so cash is handy. Accessibility ramps are installed, though a single step is required to board. This outing is ideal for first‑time young travellers — short enough to match attention spans but long enough to feel like a proper excursion. It’s affordable and social: bookings include associate membership in the Southern Downs Steam Railway Association Inc., a small way your ticket helps preserve the collection and fund the Warwick Railway Museum and community events. Volunteers run the experience, and that local stewardship gives the trip authenticity — you’re riding a working piece of regional heritage rather than a polished theme‑park replica. Expect a relaxed pace with a mid‑trip stop at Hendon where the locomotive runs around the train and crews prepare for the return. Photography opportunities are straightforward: capture the locomotive at the run‑around, field views from carriage windows, and candid reactions from kids discovering the controls, whistles and steam. For families, this is low‑stress adventure that blends living history, wide pastoral scenery and accessible fun — a short, well‑timed escape when you’re based in Warwick or touring the Southern Downs. Book through the Downs Explorer bookings page; VISA and Mastercard are accepted and each paid ticket includes associate membership. No refunds are offered, but date changes or credit can be arranged through the operator—email [email protected] for changes or questions. Your booking helps preserve local railway heritage today.