Stand eye-to-eye with giraffes at Melbourne Zoo on a 25-minute behind-the-scenes encounter. Learn about their care, social behavior and conservation while rangers guide a small group through a close-up, accessible experience.
More ways to explore the area's outdoor wonders
You step onto a raised platform and, suddenly, the world compresses to necks and nostrils — sunlight rakes the patterned coats of two giraffes as they bend down, curious and deliberate. The rangers move with calm authority, guiding you through a space usually reserved for keepers while the giraffes peer over the rail like slow-moving, gentle giants.
Difficulty
easy
Duration
25 minutes
Fitness Level
Suitable for all fitness levels; accessible for wheelchair users with assistance as needed
Wildlife
History
Melbourne Zoo opened in 1862 and has evolved from Victorian menageries to a modern conservation-focused institution.
Conservation
Zoos Victoria runs breeding and field programs and emphasizes visitor education to support habitat protection and species recovery.
Reserve your spot on the Giraffe Experience at Melbourne Zoo - excl. entry today and enjoy a trusted, highly rated experience designed to help you make the most of your adventure.
Wear covered, closed-toe shoes
Covered shoes are mandatory for safety in the keeper areas; slip-on sandals are not permitted.
Arrive early to check in
Plan to arrive 10–15 minutes before your slot to complete sign-in and any safety briefings.
No flash photography
Use a phone or camera without flash to avoid startling the giraffes during the encounter.
Bring a light jacket
The platform is exposed — bring a layer for wind or cooler mornings and evenings.
Closed-toe shoes
Required for safety in behind-the-scenes keeper areas.
Camera or smartphone (no flash)
Capture close-up shots; avoid flash to keep animals comfortable.
Reusable water bottle
Stay hydrated—Melbourne summers can be hot, and the zoo is large if you plan to explore after the encounter.
summer
Light waterproof jacket
Melbourne weather can change quickly; a compact layer keeps you comfortable on exposed platforms.
winter