What age is required to join?

Participants must be at least 14 years old to attend this program.

Is this program designed for NDIS participants?

Yes — the Pathways Zookeeper Program is specifically tailored for NDIS participants, with sensory-friendly pacing and one-to-one support planning.

What does the price include?

The program includes all animal encounters, hands-on tasks, a certificate of participation and access to behind-the-scenes photos; transport is not included.

Can staff assist with personal care or bathroom support?

Participants are expected to manage personal hygiene independently; the program is not suitable for those requiring extensive personal care assistance.

How do I cancel or change a booking?

Free cancellation is available up to 7 days before the session, per the booking terms provided at registration.

Check-in is at Reptile Encounters HQ, 2 Leslie Ct, Burwood VIC, at 9:30 AM on the day of the program.

Sensory-Friendly Zookeeper Program in Burwood: NDIS Pathways for Teens at Reptile Encounters

At Reptile Encounters HQ, 2 Leslie Ct, Burwood VIC, a six‑hour Pathways Zookeeper Program opens a different kind of school holiday: one built for teenage NDIS participants (14+), calm, structured and sensory-aware. Run by Reptile Encounters, this program places participants behind the scenes with native Australian wildlife — reptiles, birds, mammals and amphibians — in an environment designed for comfort and confidence. The day starts at 9:30 AM with a gentle arrival and orientation. Staff introduce routines, safety and support systems so participants know what to expect. Learning modules cover local habitats, animal behaviour and the basics of husbandry. Hands-on stations follow: feeding, enclosure cleaning, preparing enrichment, and supervised interaction with a range of animals. Practical tasks are paced and repeatable to suit sensory needs; each participant earns a certificate and receives behind-the-scenes photos as a keepsake. What makes the Pathways program unique is its focus on vocational and life skills inside a wildlife setting. Tasks are real and useful — learning to follow protocols, communicate with staff, manage simple routines and practice teamwork. For autistic participants who benefit from predictability and one-to-one support, this program pairs animal care with structured opportunities to build independence and confidence. Reptile Encounters’ team adapts noise, lighting and pacing to reduce overstimulation and offers consistent staff contacts to help participants settle. The animals themselves are a highlight: native Australian species that illustrate local ecology and conservation stories. Expect to meet snakes and lizards with textured scales, quiet birds, small mammals and frogs — each encounter framed by practical lessons about diet, habitat and how captive care links to broader conservation. The program touches on native flora indirectly through habitat discussions and explains why species protection matters in Victoria’s suburban and bush environments. Practicalities are straightforward. Check-in is at Reptile Encounters HQ (2 Leslie Ct, Burwood VIC) at 9:30 AM. Participants must be 14 or older, NDIS-registered and able to manage personal hygiene independently; family or support workers are encouraged to coordinate transport and any additional supports. The program includes all animal interactions, tasks, a certificate and photo access; transport and extensive personal care are not included. For families based in Melbourne or staying in nearby Burwood, the Pathways Zookeeper Program offers a rare blend of inclusion, hands-on learning and sensory-aware wildlife connection. It’s ideal for teens who are curious about animals and ready to try practical skills in a real-world setting — a structured short course that can spark vocational interest and lasting memories. Bookings are managed through Reptile Encounters; registration includes detailed accessibility information so families can confirm support needs, transport arrangements and any medical or behavioral plans, allowing staff to prepare appropriate one-to-one assistance and a calm, successful six-hour session for each participant.

About Reptile Encounters

Reptile Encounters is a Burwood, VIC-based wildlife education provider specializing in hands-on reptile and native animal experiences. The organisation offers a range of guided sessions including HQ Tours, school incursions, kids parties, corporate events and specialised zookeeper programs for youth. The Zookeeper for a Day programs (7–11 years and 12–18 years) allow participants to handle, feed and care for Australian reptiles, birds and mammals while learning practical husbandry and conservation principles. The Pathways Zookeeper Program (NDIS 14+) delivers a sensory-friendly, supportive environment designed for autistic participants and others who benefit from adapted learning. HQ Tours provide one-hour guided encounters to meet snakes, crocodiles and parrots with opportunities to hold selected animals and learn species-specific facts. Corporate Events and Stage Shows bring live reptile presentations to workplaces and functions to engage teams and guests. School Incursions deliver curriculum-aligned, hands-on lessons about ecosystems, adaptations and classification. Kids Parties combine education with entertainment through interactive animal handling and Q&A that can be customised. Staff at Reptile Encounters follow established welfare and safety practices to ensure animal care and participant well-being, and sessions include instructional briefings and supervised handling. Bookings are available for individual visitors, groups, schools and corporate clients. Reptile Encounters operates from Burwood, VIC and focuses on authentic, educational wildlife experiences that connect people with native Australian animals while promoting conservation awareness.

The Zookeeper for a Day (12–18 years) includes feeding reptiles and birds and offers a certificate on completion to recognise participation. Participants receive guided instruction and supervised animal interactions every session.

Sensory-Friendly Zookeeper Program in Burwood: NDIS Pathways for Teens at Reptile Encounters

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