Transform a standard Heathrow touchdown into a ceremonial arrival: red carpet, flowers, chocolates and champagne greet you as you clear arrivals. Read on for timing, customs and practical tips to make the moment seamless.
More ways to explore the area's outdoor wonders
You step through the arrival doors and the terminal’s hum shifts to a quieter, deliberate moment: a strip of red unfurls beneath your shoes and a representative holds a placard with your name. The bouquets, a box of Belgian chocolates and a chilled bottle of sparkling set a tone that turns a routine touchdown into a staged opening act.
Difficulty
easy
Duration
30 minutes
Fitness Level
Minimal — accessible for most travellers, including those with limited mobility
Wildlife
History
Heathrow evolved from a small 1920s airfield and expanded after World War II into London’s main international airport, influencing the growth of west London and transport links.
Conservation
Heathrow has ongoing noise and emissions initiatives; travelers can reduce impact by using public transport (Heathrow Express, Elizabeth Line, Piccadilly Line) and considering carbon offsets.
Reserve your spot on the Royal Welcome with Red Carpet Treatment today and enjoy a trusted, highly rated experience designed to help you make the most of your adventure.
Confirm terminal and arrival time
Heathrow has multiple terminals—confirm which terminal your flight uses and message the operator if your arrival time changes to avoid missed meet-ups.
Carry passports and receipts
Keep travel documents and receipts for gifts or alcohol handy for passport control and customs checks.
Plan onward transport separately
This package covers the arrival experience only; pre-book taxis, private transfers or the Heathrow Express for a smooth onward journey.
Be mindful of alcohol allowances
If arriving from outside the UK, check customs limits for spirits before gifting or transporting champagne through customs.
Passport & boarding pass
Required for immigration and to verify identity during the meet-and-greet.
Mobile phone (charged)
Needed to coordinate with the representative and show mobile tickets or messages.
Light carry-on bag
Keeps essentials accessible through immigration and makes moving from gate to car easier.
Receipt for gifts/alcohol
Useful if customs asks for proof of purchase or value for the champagne or chocolates.