Are refunds available?

Refunds are generally not available. You can change the tour date or receive a credit stored in the booking system; contact the operator through your booking email for options.

How do I book and pay?

Book online via the Downs Explorer booking page. Payment is by Visa or Mastercard; invoices are available for organised groups and school bookings by email.

Can I sit with friends or family?

Email events@downsexplorer.org.au with names and booking date and the volunteers will make every effort to seat your group together.

Are snacks and drinks available?

Yes—snacks, hot drinks and a selection of alcoholic beverages are sold from the onboard cafe carriage; bring some cash for convenience.

Is the service accessible?

Ramps are provided but there is one step; passengers must be able to walk a few paces. Contact events@downsexplorer.org.au for specific accessibility needs.

What age is suitable for this trip?

The trip is ideal for families with young children; there is no strict minimum age, and each child receives an activity pack to keep entertained.

Family Heritage Train: Downs Explorer Warwick to Hendon Scenic Return Trip

Board the Downs Explorer at Warwick Railway Station and set off on a short heritage run from Warwick to Hendon and back, a perfect introduction to rail travel for families. The route threads through the Southern Downs agricultural landscape near Warwick, Queensland, offering sweeping views of patchwork paddocks, shelterbelts and ironbark-lined gullies. Children get activity packs; adults get the slow rhythm of a vintage carriage and an onboard cafe.

The adventure begins at Warwick Railway Station, Brosnan Crescent, where free parking and a friendly volunteer crew welcome passengers. At 1:00pm the heritage consist pulls away, past low basalt ridges and red soils that hint at the region's farming history, while volunteers point out highlights over the tannoy. The outward leg ends at Hendon where passengers remain seated and watch the locomotive perform the traditional run-around manoeuvre - a satisfying mechanical ballet that delights curious minds before the return.

What makes the Downs Explorer stand out is its volunteer-run, not-for-profit backbone: this is community heritage in motion. The fleet includes heritage carriages with onboard toilets and a cafe carriage serving snacks, drinks and a modest selection of alcoholic beverages. EFTPOS is available but signal black spots mean carrying a little cash is wise. For families this trip is designed to be fuss-free: each child receives a crayon-filled activity pack, the journey length keeps little legs comfortable, and station stops are brief and safe.

Beyond the practicalities, the ride is a living window into the Southern Downs. Look for wedge-tailed eagles riding thermals above cropped fields and eastern grey kangaroos grazing at the fence line. Seasonal light transforms the scene - late autumn gold, pale winter mornings, summer storms on the horizon - giving photographers plenty of reason to linger with a camera.

Practical notes: arrive at least 30 minutes before departure for check-in; toilets are on all carriages; snacks can be purchased onboard; ramps and one step allow assisted access but passengers should be able to walk a few paces. Refunds are generally unavailable, but date changes and credits are issued through the operator's booking system.

This short circular journey - about three hours from check-in to return - is more than a novelty. It's a gentle, affordable way to connect children to regional transport history, support volunteer conservation of heritage rail, and enjoy the characteristic landscapes around Warwick. For a relaxed afternoon that blends mechanical theatre, pastoral views and family-friendly service, the Downs Explorer delivers an experience uniquely tied to the place and people who keep it running.

Tickets are booked online via the Downs Explorer booking page; payment is by Visa or Mastercard. Email [email protected] for seating requests, membership details, or special dietary needs before your trip and accessibility information.