How do I pay for tickets?

Payment is via the bookings page; VISA and Mastercard are accepted. Invoices are available for group bookings—email events@downsexplorer.org.au for details.

Can I sit with friends or family?

If you wish to sit with specific people, email events@downsexplorer.org.au with names and tour date and the operator will try to seat you together.

Are refunds available?

Sorry, no refunds are available. You can change the tour date or receive a credit towards a future tour stored in the booking system.

Is the trip suitable for young children?

Yes—this short 2.25-hour loop is tailored for young children and includes an activity pack and crayons for every child.

Are there toilets and parking?

Toilets are available on the platform and in all carriages; free parking is available at Warwick Railway Station.

Is the train always steam-powered?

Where steam is unavailable the operator will substitute a heritage diesel locomotive so the service can continue as advertised.

Downs Explorer: Family Heritage Train Ride from Warwick to Wheatvale

Take the short, bright heritage run aboard the Downs Explorer, a family-centered trip from Warwick to Wheatvale and back that fits perfectly into a morning. Meeting at Warwick Railway Station, Brosnan Crescent, Warwick, QLD 4370, passengers board at 9:00am for a 2.25-hour loop through the Southern Downs' pastoral lowlands. The Downs Explorer is operated by the Southern Downs Steam Railway Association Inc., whose volunteers maintain historic locomotives and carriages; booking this trip also grants Associate Membership benefits and links you to the Warwick Railway Museum. From the carriage windows the landscape reads like a regional map: patchwork paddocks, roadside gums and remnant eucalypt stands, low rolling ridgelines and working farms. The service pauses at Wheatvale where the locomotive detaches and runs around the train — a highlight for kids — before the return leg. Onboard, a simple cafe car sells snacks, drinks and local beverages, and every child receives an activity pack and crayons to make the ride a first-rail adventure. Toilets are available on the platform and in every carriage, and free parking at Warwick Railway Station makes arrival easy. This outing is short, scenic and deliberately low-key: designed for young children or grandparents meeting curious little explorers. The train can operate with steam when available; where not, a heritage diesel takes the place so the experience continues without compromise. Accessibility ramps and a single step mean most families, carers and older travelers can join with minimal fuss; passengers should be able to walk a few paces. Practical notes: check-in opens at 8:30am and you should arrive at least 30 minutes before departure. Bring cash as EFTPOS may fail in black-spot stretches; the cafe accepts cards but having coins helps. Alcohol brought onboard is not permitted, though licensed drinks are sold. Tickets are non-refundable but can be rebooked or credited; the booking page handles payments by VISA or Mastercard and the operator can be contacted at [email protected]. Onboard staff are volunteer guides who share stories about the line’s role in regional development, and you can visit the Warwick Railway Museum afterwards to see the collection up close. Book online via the operator's reservations to secure seats for peak holiday days. Kids often spot kangaroos grazing along the quiet sidings nearby.