Date of Last Revision: 01/15/2025
Introduction
This Privacy Policy outlines how The Adventure Collective, a division of Supportal AI, LLC, collects, uses, shares, and protects user information obtained through theadventurecollective.com and related services. We are committed to safeguarding your privacy and ensuring your data is protected.
Information We Collect
1. Personal Information
- Includes name, email, and contact details provided when creating an account or using our services.
- Transactional details for purchases and subscriptions.
2. Usage and Device Information
- Automatically collected data such as IP addresses, browser types, and interaction data to enhance service delivery.
3. Content Data
- Photos uploaded for AI analysis and content generation.
- Audio recordings for transcription via Whisper API. Personal conversations are not recorded or stored beyond transcription purposes.
4. Transactional Data
- Payment information processed securely through Stripe. The Adventure Collective does not store credit card details directly.
Use of Information
We use collected information to:
- Provide, maintain, and improve our services.
- Manage accounts, deliver customer support, and offer a personalized user experience.
- Process transactions securely and efficiently.
- Comply with legal obligations and protect user and company rights.
Sharing of Information
1. With Service Providers
Third-party vendors (e.g., payment processors, cloud services) to support business operations.
2. As Required by Law
To comply with legal obligations, enforce our terms, or protect the rights and safety of users and others.
3. Publicly (Optional)
User-generated content, such as activities shared on maps, is only made public based on user privacy settings.
Your Rights
- Access and Control: Request access to, correction of, or deletion of personal information.
- Opt-Out: Choose to opt out of data collection, cookies, and marketing communications at any time.
Cookies and Tracking
- Enhance user experience and personalize services.
- Analyze usage for improvements and performance.
Users can manage or disable cookies through browser settings.
Security
We implement measures to protect your information from unauthorized access, alteration, and misuse. Despite our efforts, no method of data transmission or storage is completely secure.
Contact Us
For privacy-related questions or requests, please contact us:
- Email: support@advguides.com
- Phone: 828-333-7155
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, operational needs, or legal requirements. Changes will be communicated through the website, and the revision date will be updated accordingly.
